WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR BLOG, WEBSITE OR APP?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with .
WHEN DO WE COLLECT INFORMATION?
We collect information from you when you place an order, subscribe to a newsletter or enter information on our site.
HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
To improve your shopping experience
HOW DO WE PROTECT VISITOR INFORMATION?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Help remember and process the items in the shopping cart.
Understand and save user's preferences for future visits.
Use features such as My Account and Wishlist.
Measure and analyse how our customers use our online services.
Display relevant advertising on third-party websites.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
IF USERS DISABLE COOKIES IN THEIR BROWSER:
If you disable cookies off, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
THIRD PARTY DISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
THIRD PARTY LINKS
We do not include or offer third party products or services on our website.
Google Analytics cookie- Mainly uses first-party cookies to report on user interactions on Google Analytics customers’ websites. It allows us to understand user behavior and marketing performance.
AdWords Advertising cookie - Used to enable features, such as Remarketing, for products like AdWords on the Google Display Network.
For more information about how Google uses advertising cookies, visit the Google Advertising Privacy FAQ. To manage settings for these cookies and opt-out of these features, visit the Ads Settings.
Facebook Pixel – Allows us to measure, optimize and build audiences for advertising campaigns by matching data we hold with data Facebook holds. We use this to advertise in a more effective way by displaying relevant content.
On occasion, we use Hotjar, which provides us with details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not personally identify anyone.
MailChimp automatically places a single pixel gifs, in every email sent by us. These are tiny graphic files that contain unique identifiers that enable us and our users to recognize when their subscribers have opened an email or clicked certain links. These technologies record each subscribers email address, IP address, date, and time associated with each open and click for a campaign. MailChimp use this data to create reports for us about how an email campaign performed and what actions subscribers took.
Klättermusen discloses to Plan B From Outer Space Ltd. the data necessary for the processing and invoicing of the order. The customers’ data is recorded in the RePack customer register, the data included in which is used for the processing and follow-up of the order, the delivery of the voucher and the care and maintenance of the customer relationship.
Plan B processes the customer’s personal data in accordance with the laws relating to data protection applicable in Finland. Plan B does not sell, distribute or rent the data to third parties. Plan B does not transfer the collected personal data to third parties for purposes other than those relating to the processing of the order or possible debt collection measures. Plan B retains the right to transfer data relating to a customer to the authorities if the customer has acted against law or contrary to good practice.
The customer has the right to review, rectify or erase the data on him/her from the customer register. For this purpose, please make a request in writing to the address [email protected]. The description of the data file is available at the Plan B web site at the address
Klättermusen discloses to Yotpo the data necessary for requesting and processing reviews. The customer’s order data is shared with Yopto and allows us to gather reviews and customize and tailor your experience on the website and in newsletters, for example, by displaying content and features that we think you might be interested in.
The mInsights cookie is used for analysis of behavior on the website. It allows us to show you relevant and targeted ads in campaign activities.
Xandr provides an advertising technology that allows us to show the you targeted ads online, and to avoid showing ads that has already been seen.
GOOGLE MARKETING PLATFORM
We use the Emarsys Marketing Platform which collects anonymous data from visitors on the site to personalize your experience on Klattermusen.com such as product recommendations and offer you general and customized discounts and bargains. Data about each subscriber's email address, IP address, date and time when the email was opened or when the link was clicked is collected. Emarsys uses the data to create reports to us about results for each email and the users' actions.
IF AT ANY TIME YOU WOULD LIKE TO UNSUBSCRIBE FROM RECEIVING FUTURE EMAILS, YOU CAN
Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
Årevägen 55, 837 52 Åre, Sweden