Shipping & Delivery
All UPS services offered on Klättermusen’s webshop includes home delivery. If a delivery address is a home/residential building, the delivery will be made at the door. After 2 failed attempts, the parcel will be rerouted to a service point. Postnord services are also offered for Swedish customers, you will be able to select home delivery or delivery to service point in the checkout.
Below you will find shipping fees and estimated delivery time for UPS/Postnord for each region. Local deviations may occur.
Please note that we do not ship orders to Russia at the moment.
UPS Express Saver: $30
Free shipping on orders over: $350
Estimated shipping time: 2-5 business days
Deliveries to USA are DDP (Delivery Duty Paid) and the product prices displayed are inclusive of all taxes and duties.
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
UPS Standard: £15
Free shipping on orders over: £200
Estimated shipping time: 2-5 business days
UPS Express Saver (2 day shipping): £35
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
Deliveries to the United Kingdom are DDP (Delivery Duty Paid) and the product prices displayed are inclusive of all taxes and duties.
UPS Standard: 15 EURO
Estimated shipping time: 2-4 business days
UPS Express Saver (2 day shipping): 35 EURO
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
Italian customers, please note: Due to the reintroduction of more restrictions around COVID-19, please be aware that shipments to Italy may face longer transit times and potential delays at pick-up points.
UPS Standard: 15 EURO
Estimated shipping time: 1-3 business days
UPS Express Saver (2 day shipping): 35 EURO
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
UPS Express Saver: $30
Estimated shipping time: 2-5 business days
Deliveries to Canada are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
UPS Standard: 80 DKK
Estimated shipping time: 2-4 business days
UPS Express Saver (2 day shipping): 150 DKK
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
UPS Standard: 15 EURO
Estimated shipping time: 2-5 business days
UPS Express Saver (2 day shipping): 35 EURO
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
UPS Standard: 10 EURO
Free shipping on orders over: 300 EURO
Estimated shipping time: 1-3 business days
UPS Express Saver (2 day shipping): 35 EURO
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
UPS Standard: $35
Estimated shipping time: 3-6 business days
Deliveries are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
UPS Standard: 4,500 JPY
Estimated shipping time: 3-6 business days
Deliveries to Japan are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
UPS Standard: 150 NOK
Free shipping on orders over: 2500 NOK
Estimated shipping time: 2-5 business days
At this time, we are unable to ship to Svalbard
Norwegian orders are shipped on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties are included in the final purchase price.
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
UPS Standard: 15 EURO
Estimated shipping time: 4-6 business days
UPS Express Saver (2 day shipping): 35 EURO
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
UPS Standard: 35 EURO
Estimated shipping time: 3-7 business days
Deliveries to Russia are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
UPS Standard: 40,000 KRW
Estimated shipping time: 3-6 business days
Deliveries to South Korea are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
Postnord Collect: 79 SEK
Free shipping on orders over: 2500 SEK
Postnord Home Delivery: 129 SEK
Ups Standard: 119 SEK
Estimated shipping time Postnord: 2-5 business days
Estimated shipping time UPS: 2-4 business days
For deliveries to Sweden we use Postnord/UPS. Once your order has been packed at our warehouse Postnord/UPS will pick it up for delivery. Please note that Postnord picks-up orders on Monday, Wednesday and Friday.
UPS Express Saver: 35 CHF
Estimated shipping time: 2-4 business days
Deliveries to Switzerland are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.
Most orders placed before 4 pm CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During Archive Sale this can increase to 48 hours.
Taxes and duties are calculated according to your shipping destination and itemized on the Order Summary page. VAT will be applied to orders delivered with the EU, UK, USA & Norway.
If a DDU (Delivery Duty Unpaid) destination is selected, product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. We are unable to calculate the exact amount of duties & taxes of your package since these charges are imposed directly by your local customs. Klättermusen does not impose these fees and they are out of our control. We recommend you contact your local customs office for more information before placing your order. UPS will invoice you directly and payment will need to be made in order to collect your parcel.
If you refuse your order, or if we are unable to deliver your order because of incorrect information, we will deduct the shipping costs and any other fees, such as import tax and duties from your refund.
The following countries are shipped to on a DDU (Delivery Duty Unpaid) basis:
USA, Canada,Switzerland, Japan, South Korea, Taiwan, China, Hong Kong, Singapore, Indonesia, Australia, Russia, United Kingdom
We offer standard packaging for now and are planning to resume RePack packaging as soon as possible.
Standard packaging: Most orders will be shipped in a resealable bag made from recycled plastic. Larger products will be shipped in a brown cardboard box.