Free shipping on all orders until December 25th

Delivery

EU

UPS Standard: 20 EURO
Free shipping on orders over: 150 EURO
Estimated shipping time: 2-5 business days
UPS Express Saver (2 day shipping): 35 EURO

Japan

UPS Standard: 3,800 JPY
Free shipping on orders over: 28,500 JPY
Estimated shipping time: 3-10 business days

Deliveries to Japan are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.

Norway

UPS Standard: 250 NOK
Free shipping on orders over: 1500 NOK
Estimated shipping time: 2-5 business days
At this time, we are unable to ship to Svalbard

Norwegian orders are shipped on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties are included in the final purchase price

Russia, Iceland & Georgia

UPS Standard: 35 EURO
Free shipping on orders over: 150 EURO
Estimated shipping time: 3-7 business days

Deliveries to Russia are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.

South Korea

UPS Standard: 40,000 KRW
Free shipping on orders over: 280,000 KRW
Estimated shipping time: 3-10 business days

Deliveries to South Korea are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.

Sweden

PostNord: 80 SEK
Free shipping on orders over: 1500 SEK
Estimated shipping time: 1-4 business days
UPS Express Saver (2 day shipping): 150 SEK

Switzerland

UPS Express Saver: 35 CHF
Free shipping on orders over: 175 CHF
Estimated shipping time: 2-4 business days

Deliveries to Switzerland are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.

Taiwan

UPS Standard: 1,200 TWD
Free shipping on orders over: 7,550 TWD
Estimated shipping time: 3-10 business days

Deliveries to Taiwan are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.

UK

UPS Standard: £15
Free shipping on orders over: £150
Estimated shipping time: 2-5 business days
UPS Express Saver (2 day shipping): £35

USA & Canada

UPS Express Saver: $35
Free shipping on orders over: $250
Estimated shipping time: 3-7 business days

Deliveries to USA & Canada are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.

Hong Kong, Singapore, Malaysia, Indonesia & Australia

UPS Standard: $35
Free shipping on orders over: $250
Estimated shipping time: 3-10 business days

Deliveries are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.

China

UPS Standard: $35
Free shipping on orders over: $250
Estimated shipping time: 3-10 business days

Shipping to rural addresses in China make take longer than the estimated time.

Deliveries to China are DDU (Delivery Duty Unpaid) and the product prices displayed are exclusive of all taxes and duties. Once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs. Please contact your local customs website for rules and restrictions.

Taxes & Duties

Taxes and duties are calculated according to your shipping destination and itemized on the Order Summary page. VAT will be applied to orders delivered with the EU & Norway.

If a DDU (Delivery Duty Unpaid) destination is selected, product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. We are unable to calculate the exact amount of duties & taxes of your package since these charges are imposed directly by your local customs. Klättermusen does not impose these fees and they are out of our control. We recommend you contact your local customs office for more information before placing your order. UPS will invoice you directly and payment will need to be made in order to collect your parcel.

Refused Order

If you refuse your order, or if we are unable to deliver your order because of incorrect information, we will deduct the shipping costs and any other fees, such as import tax and duties from your refund.
The following countries are shipped to on a DDU (Delivery Duty Unpaid) basis:

USA, Canada,Switzerland, Japan, South Korea, Taiwan, China, Hong Kong, Singapore, Indonesia, Australia, Rusia

Processing Time

Most orders placed before 10 am CET will be shipped the same business day, but please allow 24 hours for orders to be processed and dispatched by our warehouse. During sale this can increase to 48 hours.

Packaging

We offer standard packaging and RePack.

Standard packaging: Most orders will be shipped in a resealable bag made from recycled plastic. Larger products will be shipped in a brown cardboard box.

RePack: A more sustainable choice for packaging. When using RePack, your order is sent to you in a reusable RePack bag, which you return by dropping it into a post box, anywhere in the world. As a thank you treat, you receive a 10% discount voucher, valid at Klättermusen and all brands that use RePack. The voucher is sent to you by e-mail from RePack, when your order is shipped.

WWW.ORIGINALREPACK.COM