Klättermusen Product Care

 

We put a lot of thought into creating your favorite Klättermusen products. Using top quality fabrics, materials and construction techniques that are built to last. That is why we are very happy that you want to put as much care and attention into taking care of your product as we put into making them. After all, the more you look after your gear, the longer it looks after you.

 

Here you will find the information you need on how to wash and repair your product correctly. Making sure your piece continues to perform to the highest level for many years to come. 

 

Washing Instructions

Washing Instructions

Please note that information about specific washing instructions can be found on each individual product page or on the product’s care label.

 

Wool

 

Wool

 

Wool is a sensitive fabric when it comes to washing, so it needs a bit of extra love. Always wash your wool products at a max. of 40°C. Be sure to only use ‘Delicate’ wash. Do not bleach. Do not tumble dry. Iron at max. 110°C. Do not steam iron, as this can cause permanent damages. And lastly, do not dry clean.

Down

 

Down

 

We use several different fill powers of certified goose down of the highest quality in your down products. With the right care, your piece can keep its shape and insulating properties for decades. Therefore, we recommend the following. Only wash at a max. of 40°C on ‘Gentle’ wash. Do not bleach. Tumble dry at a low temperature, max. 60°C. Take it out every 20 minutes and shake the jacket to distribute the down. Do not iron, do not dry clean and do not store it compressed. If you see a feather visible through the outer fabric, gently shake the area it until the feather has disappeared.

Shells

 

Shells

 

There is a common misconception that washing waterproof shells is damaging to the product, but it is actually the opposite. It is not only beneficial but even necessary. Waterproof shell fabrics should be washed at least once a year, this is in order to maintain the DWR (Durable Water Repellant) coating and to keep the seams clean from dust and grime, which can damage the membrane. We recommend cool washing at a max. of 30°C then tumble dry at a low temperature to activate the coating. If you are machine washing a jacket, remember to make sure all the main zippers are closed, but leave pocket zippers open to drain water. Also, do not dry clean and do not Iron, as this can cause permanent damage to the product.

Cotton

 

Cotton

 

Cotton is one of the most versatile fabrics. However, if it is not washed properly, it can easily wrinkle or even shrink. That is why we recommend cool-washing cotton garments at a max. of 40°C in a ‘Normal’ wash cycle. After washing, gently stretch the garment back into shape and then air dry, do not tumble dry. Additional points to remember: iron at a max of 150°C and do not bleach or dry clean.

Backpacks

 

Backpacks

 

Backpacks are an important part of your kit and can last a very long time, if cared for properly. We recommend emptying your backpack after every trip and let it dry if it is wet. Always hand wash it with an environmentally friendly soap and a soft sponge or brush. Rinse well and dry thoroughly before storing it. You can also impregnate it after drying, if needed.

Detergent

 

Detergent

 

Choosing the right detergent for your garment can make a big difference to the life and quality of the material, especially if it is coated. Not to mention the impact some products have on the environment. That is why, when washing your gear with detergent, we recommend you select an ecological, enzyme-free solution. There are detergents specially made for washing waterproof, cotton and down garments.

Impregnation

 

Impregnation

 

Waterproof fabrics should be re-impregnated at least once a year, or more often if needed, so they get that extra resistance to moisture. There are two main types of impregnation products you can use: Wash-in or Spray-on, just make sure you choose an environmentally friendly one. The correct procedures should be stated on the product. Note that impregnation and washing are two separate procedures, and impregnation is done post normal washing of the garment.

 

If a Wash-in impregnation is used, remember to turn your garment inside out before washing to prevent damage caused by the washing machine. Heat-treat your product after the impregnation to activate the water-resistant properties, preferably in a Drying Cupboard on low heat to protect the taped seams. Fluorocarbon-free impregnations require a little more maintenance, you may need to re-impregnate the jacket a little more often than you might be used to.

Removing Grease Stains

 

Removing Grease Stains

 

Grease can be stubborn when it comes to removal. If you get grease on your garment, our recommendation that works in most cases is: take some dish soap and rub it into the fabric with, e.g., a toothbrush. Let it sit for a few hours, then wash as normal in a washing machine. Since grease can soak deep into the fabric, it should be attended to as quickly as possible. Therefore, it is important to get the dish soap on quickly and not to wash in the washing machine before.

How To Repair

How To Repair

 

How to Repair your Zipper

What you will need:
  • Replacement zippers. Please contact our service team to request replacement zippers and ‘top stop’ or any other parts. We are happy to send them to you.
  • A pair of pliers that both cut and press.

 

What to do:

 

  1. Step 1. Unzip your garment.
    Lie your garment flat on a hard surface and open the zipper all the way.

  2. Step 2. Pull both zippers up.
    Carefully and separately, pull both zippers up to the top of the garment, leaving about an inch from the top.

  3. Step 3. Cut the ‘top stop’.
    Using pliers, cut the ‘top stop’ off from the side where the zippers are.

  4. Step 4. Remove both zippers.
    Carefully pull both zippers out from the top.

  5. Step 5. Put the new zippers on.
    Making sure that they are in the right order and facing the right way.

  6. Step 6. Attach the new ‘top stop’.
    Using pliers, place on the new ‘top stop’ at the top of the zip and squeeze until it is secure. Pull the zippers down and you’re done!

 

How to Mend a Tear in the fabric

 

Caution: Not for waterproof fabrics and insulated jackets

What you will need:
  • A color-matching patch.
  • A sharp knife.
  • A hot iron.
  • A sewing machine or hand-sewing kit.
What to do:

 

  1. Cut the patch to size.
    Using a sharp knife, carefully cut a square that covers the gash, making sure to leave a bit extra on the sides.

  2. Fold the sides and iron flat.
    Fold all the sides of your patch inwards and put it on a flat surface, not the garment, and then iron it flat using a heated iron.

  3. Place on garment.
    Carefully place the patch onto your garment making sure to cover the entire gash.

  4. Sew the patch on.
    Start sewing patch on by using either a sewing machine or sewing by hand. Make sure to get as close to the edge as possible.

 

How to Replace a Snap Button

What you will need:
  • A replacement snap button. Please contact our service team to request a replacement snap button or any other parts. We are happy to send them to you.
  • A KAM press.
What to do:

 

  1. Place the replacement snap button on the garment.
    Make sure it is aligned with the other buttons.

  2. Press the button into the garment.
    Using a KAM Press, firmly press in the button until it is secure.

  3. Repeat on other side.
    Repeat the process with the secondary snap button, making sure they are aligned.

  4. Test them.
    Attach the two buttons to test if they lock in and you are ready to go!