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Support

Support

Be aware of fake websites

We’re aware of websites and social media ads that try to imitate Klättermusen. These pages may look similar to ours, but they are not connected to us and often promote unusually large discounts to attract visitors.


Our official, and only, website is klattermusen.com. You can also find genuine Klättermusen products through our trusted partners listed in the Find a Store section on our website. If you’re ever unsure or want to double-check, our customer service team is happy to help.

Summer Opening Hours w.26-w.36

Monday - Friday: 09.00 - 17.00 CET
Saturday: Closed
Sunday: Closed

Contact Us

For Repairs & Warranty inquiries, we ask you to follow these steps on Repairs & Warranty. For other customer service inquiries you can reach us by:

Chat or Email (Closed 12.00-13.30 CET)

Monday - Thursday: 09.00 - 19.00 CET
Friday: 09.00 - 17.00 CET
Saturday: Closed
Sunday: 15.00 - 19.00 CET
service@klattermusen.se


Phone (Closed 12.00-13.30 CET)

Monday - Friday: 09.00 - 16.00 CET
+46 647-61 86 18